Activating Time-of-Use (TOU) Function on Your SolaX Power System – help center

Introduction

This guide explains how to activate the Time-of-Use (TOU) function on your SolaX Power system. The TOU feature allows your system to optimize energy usage and costs according to time-based electricity rates. If you find the TOU option missing or displaying "Stay Tuned" on your interface, this article will guide you on how to proceed to enable this function.

Checking TOU Function Availability

First, access your system interface to verify whether the TOU function is present and active. Look for the TOU settings in your inverter’s menu or monitoring platform. If the function is not visible or shows the message "Stay Tuned," it indicates that the feature is not yet activated for your system.

Requesting Remote Activation

If the TOU feature is unavailable, please contact SolaX Power Technical Support to request remote activation. When contacting support, be prepared to provide the following system details for identification and verification:

Serial number of your inverter or energy storage system
Model number and product type
Firmware or software version currently installed
Location and installation date

Providing complete and accurate information will help expedite the activation process.

Confirming Activation

After support confirms that the TOU function has been remotely activated, return to your system interface to verify that the feature is now available and operational. You should see the TOU settings accessible without the "Stay Tuned" message. Follow your system’s user manual for instructions on configuring TOU schedules and preferences to optimize your energy usage.

Additional Assistance

If you encounter any difficulties during this process or have questions about configuring the TOU function, please reach out to SolaX Power Technical Support for personalized assistance.

Thank you for choosing SolaX Power for your smart energy solutions. We are committed to providing professional and innovative support to help you maximize your system’s performance.