Diagnosing Beeping Issues in SolaX Inverters During Full Load or EPS Mode

Introduction

This guide helps you diagnose beeping sounds emitted by your SolaX inverter when operating under full load or in EPS (Emergency Power Supply) mode. Correct diagnosis is crucial for timely troubleshooting and ensuring optimal inverter performance.

Confirming Inverter Model and Hardware Version

Different SolaX inverter models and hardware versions may behave differently, affecting how warning signals like beeping are produced and interpreted. To provide accurate information to technical support, please locate your inverter's serial number and hardware version:

• Examine the inverter's label or display panel to find the serial number.
• Identify the hardware version—commonly G2 or G4 models—since internal hardware differences impact diagnostic procedures.

Recording Beeping Events

To support accurate troubleshooting, please provide a clear video recording of the inverter while it is beeping. Follow these steps:

• Ensure the inverter is shown clearly and the serial number is visible in the footage.
• If the inverter is operating in EPS mode, mute the EPS before recording to reduce background noise and clarify the source of the beeping.
• Record the beeping audio along with the inverter operation for several minutes to capture the pattern and frequency.

Providing Information to Technical Support

After gathering the above information, submit it to SolaX technical support, including:

• Inverter model and hardware version details.
• The video recording showing the beeping event.
• Any additional observations, such as inverter load conditions, recent system changes, or error codes displayed.

Summary

To accurately diagnose beeping in your SolaX inverter during full load or EPS mode, confirm the exact model and hardware version, record a clear video with the serial number visible and EPS muted if applicable, and forward this information to technical support. This helps ensure a swift and precise troubleshooting process.